| A: | Hello, Fairbrook Consulting, how may I help you? |
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| B: | Yes, this is Julianne Horton, and I'm calling to arrange an appointment with Ms. McNealy. |
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| A: | Certainly, what day were you thinking of? |
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| B: | How's Thursday? Does she have any time available then? |
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| A: | Um... let me double check...unfortunately, she's booked solid on Thursday, how does next Monday work for you? |
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| B: | Actually, I've got something scheduled on Monday. Can she do Tuesday? |
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| A: | Sure, Tuesday's perfect. May I ask where you're calling from? |
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| B: | Sure, Merton Financial Advisors. |
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| A: | Oh, actually, Tuesday's no good. Sorry 'bout that. |
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