| Customer: | So can you fix it? |
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| Sales Clerk: | I'm sorry sir. This computer is not broken or damaged. It's simply just too old! That's why your programs and applications are running slow. There really isn't much I can do. |
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| Customer: | What do you mean? I bought this computer just three years ago! |
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| Sales Clerk: | Yes, but technology is ever changing and technology is becoming obsolete faster and faster! |
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| Customer: | Ok, I know where this is going. How much will it cost me to get a new computer? |
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| Sales Clerk: | Well, this desktop over here is our latest model. It has a four gigahertz processor with sixteen gigabytes in RAM and a hard disk with one terabyte. Of course, it includes a mouse, keyboard and desk speakers. |
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| Customer: | I have no idea what you are talking about. I just want to know if it's good and if I will be able to play solitaire without the computer crashing or freezing all the time! |
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| Sales Clerk: | This PC is top of the line and I guarantee it will never freeze! If it does, we'll give you your money back! |
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| I have no idea | phrase | to be completely unaware of something |
| freeze | principle verb, present simple | to suddenly stop functioning |
| where (something) is going | phrase | the direction of an event |
| ever changing | phrase | always becoming different |
| obsolete | Adjective | no longer useful |
| program | common noun, singular | a computer application |
| gigabyte | common noun, plural | unit to measure a computer's storage capacity |
| random access memory | | part of computer that temporarily stores informati |
| hard disk | phrase | part of computer that stores data |
| gigahertz | common noun, non-variable | measurement of computer processor speed |
| processor | common noun, singular | device in a computer that manages operations |
| crash | principle verb, present progressive | to suddenly stop functioning |
| guarantee | principle verb, present simple | to make a written promise |